Privacy Policy

Effective Date: January 23, 2026

Halal Advisory, Inc., doing business as Halal Advisory Group (“we,” “our,” or “us”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information obtained through our website (https://www.halaladvisory.ca/), our halal certification and advisory services, communications, and business operations. By accessing or using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information to provide our specialized certification and consulting services:

a. Information You Provide Directly

We may collect personal information that you voluntarily provide to us, including but not limited to:

Full name and job title
Company name and business details
Email address
Phone number (including mobile number for SMS communication)
Mailing and business facility addresses
Billing and payment information
Product, ingredient, formulation, supply chain, or certification-related documentation
Any other information you voluntarily submit through our “Apply Now” forms, “Quick Inquiry” forms, emails, or direct consultations

b. Automatically Collected Information

When you visit our website, we may automatically collect certain technical and usage information, including:

IP address
Browser type and device information
Operating system
Pages visited, duration of visit, and interaction data
Date and time of access
Cookies and similar tracking technologies (where applicable)

2. How We Use Personal Information

We use your personal information to facilitate the Halal certification process and maintain our business relationship:

To provide Halal certification, advisory, audit, inspection, and consulting services
To process certification applications and maintain accreditation and compliance records
To communicate with clients regarding certification status, applications, audits, and inquiries.
To send service-related notifications, updates, and administrative messages
To respond to customer support requests and inquiries
To process payments, invoices, and maintain accurate business and certification records
To comply with legal, regulatory, and international Halal accreditation obligations
To improve our website functionality, services, and user experience

SMS Communications

If you provide your mobile number and consent to receive SMS messages, we may send text messages related to:

Service updates
Certification status and renewal alerts
Audit appointment reminders
Administrative or compliance-related notifications

SMS consent is not shared with third parties or affiliates. Message and data rates may apply. You may opt out of SMS communications at any time by following the opt-out instructions included in the message or by contacting us directly.

3. Sharing of Personal Information

We do not sell, rent, or trade personal information.

We may share personal information only in the following limited circumstances:

Service Providers: With trusted vendors who assist us with operations such as payment processing, IT hosting, or document management, only to the extent necessary to perform those services.
Regulatory & Accreditation Bodies: With relevant Halal regulatory bodies or international accreditation organizations, when required for the validation of your certification or for compliance audits.
Legal Requirements: When required by law, court order, or governmental authority.
Protection: To protect the rights, property, or safety of Halal Advisory Group, our clients, or the public.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy—specifically to maintain the integrity of your Halal certification history—and to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights and Choices

Depending on your jurisdiction (including Canadian privacy laws such as PIPEDA), you may have the right to:

Request access to the personal information we hold about you
Request the correction or update of inaccurate or incomplete information
Request the deletion of your personal information, subject to our legal or certification-standard retention obligations.
Opt out of non-essential communications, including marketing messages

To exercise any of these rights, please contact us using the information provided in Section 10.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. Note that some parts of the site may not function properly without cookies.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., industry partners or social media). We are not responsible for the privacy practices or content of those third parties. We encourage you to read the privacy policies of any linked site you visit.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal/regulatory reasons. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our website or services after changes are posted constitutes acceptance of the updated Privacy Policy.